SHIPPING POLICY
Zanetta Designs | Steel Beard Leather strives to offer reasonable and dependable shipping. Shipping prices are based on USPS delivery, as well as our own handling costs. We hope you understand that this takes valuable time and resources.
RETURN & EXCHANGE POLICY
We hope that you will be overjoyed with your Zanetta Designs | Steel Beard Leather purchase. All of our items are individually made by us. We are humans and our pieces reflect the marks of progress. If, however, you are not happy with them and would like to make a return within fourteen (14) days of purchase, we will be a bit sad, however, we will refund to you the item's original cost only.
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No returns after 14 days.
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Item must be unused and in original condition.
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The item should be accompanied by your sales receipt.
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We reserve the right to inspect and return to you any item that is not acceptable for return.
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Refunds will be made upon receipt of the returned item.
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Shipping charges are not refundable.
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We are not responsible for any return shipping charges.
To send a return, use the same shipping address from which your Zanetta Designs | Steel Beard Leather item(s) was shipped. If you no longer have that information, please email (hello.zanettadesigns@gmail.com). We recommend that you insure your package and keep a receipt from your carrier for all shipments to Zanetta Designs | Steel Beard Leather, as we cannot be responsible for shipments that we do not receive. We also recommend a carrier that permits you to track shipments. Refunds on approved returns will be made as soon as practicable after the returned merchandise has been inspected. Shipping charges cannot be refunded.